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Plans and Pricing
Our flexible plans help you access the services and virtual addresses you need. Start by selecting the services you're interested in, and we'll display the relevant address options. You can upgrade or change your plan at any time, and if you need help choosing the right option, contact us.
Are you an individual, business or organisation?
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Select an address or service to continue
Street Address
Contact Us
Street Address
A UK address based on the physical locations we operate from, with access to our most comprehensive range of features.
Choose from 10 UK locations
Receive letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
PO Box AddressContact Us
PO Box Address
Our most cost-effective way for individuals to get a virtual address and manage their mail online.
Choose from 2 UK locations
Receive letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Redirection AddressContact Us
Redirection Address
Get a dedicated address to use in conjunction with the Royal Mail redirection service.
Dedicated Poole-based address
Receive redirected letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Parcel AddressContact Us
Parcel Address
An address to use for UK parcel deliveries before forwarding them to another location worldwide.
Dedicated Poole-based address
Receive parcels
View parcel photos online
Forward parcels internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Send Letters OnlineContact Us
Send Letters Online
Upload documents and send letters from anywhere in the world using our online platform.
No address provided
Receive letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Mail Service
Mail Service
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Filter results
Filter Results
Reset FiltersSorry, no results found.
Please try removing some filters or contact us for a bespoke solution.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Select an address or service to continue
Business Street AddressContact Us
Business Street Address
A UK address based on the physical locations we operate from, with access to our most comprehensive range of features.
Choose from 10 UK locations
Receive letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Business PO Box AddressContact Us
Business PO Box Address
Our most cost-effective way for sole traders and partnerships to get a virtual address and manage their mail online.
Choose from 2 UK locations
Receive letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Business Redirection AddressContact Us
Business Redirection Address
Get a dedicated address to use in conjunction with the Royal Mail redirection service.
Dedicated Poole-based address
Receive redirected letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Warehouse AddressContact Us
Warehouse Address
An address to use for company parcel management, such as customer returns, dropshipping and fulfilment.
Dedicated Poole-based address
Receive parcel returns
View parcel photos online
Forward parcels internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Send Business Letters OnlineContact Us
Send Business Letters Online
Upload documents and send letters from anywhere in the world using our online platform.
No address provided
Receive letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Mail Service
Mail Service
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
DX AddressContact Us
DX Address
Combine your DX service with our mail scanning service to have your mail digitised and made available to manage online.
No address provided
Use your existing DX setup
Send mail to our DX box
View DX mail scans online
Forward mail internationally
Send letters online
Mail Service
Mail Service
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Filter results
Filter Results
Reset FiltersSorry, no results found.
Please try removing some filters or contact us for a bespoke solution.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Select an address or service to continue
Business Street AddressContact Us
Business Street Address
A UK address based on the physical locations we operate from, with access to our most comprehensive range of features.
Choose from 10 UK locations
Receive letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Business PO Box AddressContact Us
Business PO Box Address
Our most cost-effective way for sole traders and partnerships to get a virtual address and manage their mail online.
Choose from 2 UK locations
Receive letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Business Redirection AddressContact Us
Business Redirection Address
Get a dedicated address to use in conjunction with the Royal Mail redirection service.
Dedicated Poole-based address
Receive redirected letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Warehouse AddressContact Us
Warehouse Address
An address to use for company parcel management, such as customer returns, dropshipping and fulfilment.
Dedicated Poole-based address
Receive parcel returns
View parcel photos online
Forward parcels internationally
Send letters online
Use for mail redirection services
Virtual Address
Virtual Address
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Send Business Letters OnlineContact Us
Send Business Letters Online
Upload documents and send letters from anywhere in the world using our online platform.
No address provided
Receive letters and parcels
View mail scans online
Forward mail internationally
Send letters online
Use for mail redirection services
Mail Service
Mail Service
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
DX AddressContact Us
DX Address
Combine your DX service with our mail scanning service to have your mail digitised and made available to manage online.
No address provided
Use your existing DX setup
Send mail to our DX box
View DX mail scans online
Forward mail internationally
Send letters online
Mail Service
Mail Service
Would you like to add a virtual address?
Your selection doesn't require an address, but if you would like to add one you will benefit from access to our online mail management platform and other services.
No option to progress?
Can't find what you're looking for?
We appreciate that some of our customers have specific requirements, which is why we offer tailored bespoke mail plans. Click a link below to complete a form for custom pricing.
Contact us for a bespoke plan
If you’re outside of the UK and operate as an Incorporated Business or Registered Charity, you won’t be charged VAT.
Included in all of our plans
Online mail & parcel management
Free courier point address
Desktop and mobile compatibility
Storage & workflow integrations (Exc PAYG)
99.9% uptime and 24/7 monitoring
256-bit encryption and 2-step security
World class UK based customer support
30 days free mail and parcel storage
UK Postbox pricing explained
If you’re not quite ready to get started with our pricing calculator, here’s some more information on how it works. Find out what the address features mean, advice on choosing a mail plan, the forwarding and storage options available as well as what to expect with the identity verification process.
Addresses explained
Selecting your address
We have a selection of virtual addresses for you to choose from. The right one for you depends on what you need to use the address for. Below, you'll find an explanation on the top-level features that make up a UK Postbox address. Please note that, depending on the address you chose, not all features will be available.
Which address features do you need?
Personal Address
A correspondence address that is suitable for receiving personal mail only.
Sole Trader Address
An address for sole traders who don't operate a registered business but still expect to receive mail.
Business Trading Address
An address to receive business mail from your clients, suppliers, bank, agents etc. It often gets used on business stationery and marketing material.
Registered Office Address
For use by registered businesses, this address feature is suitable for use with companies house when forming a limited company in the UK.
Director’s Service Address
Limited company directors need an official mailing address for legal notices and statutory mail that gets displayed on the public record.
Royal Mail Redirection
If you're looking to set up a Royal Mail Redirection service, addresses with this feature are suitable to redirect your mail to.
Online Shop & Ship
Perfect if you live or work abroad and want access to products only available in the UK. Consolidate your parcels and save on shipping.
Customer Returns
If you run a business selling products online, this feature will allow you to use your virtual address for customers to return their goods to.
Fulfilment & Dropshipping
For businesses that want to sell products in the UK and the EU. Save on carriage costs by shipping to us in bulk, and we’ll fulfil the orders on your behalf.
Google AdSense
If you're planning to use Google Adsense we offer a Dorset Street Address that is suitable to receive your verification PIN.
If you’re still not sure which address is best for your individual needs, visit our address overview page, or contact our customer support team who will be happy to advise.
Mail plans explained
Choosing a mail plan
Choose from our different level of mail plans for letters and parcels. You should select the option that best matches how much mail you expect to receive on a monthly basis. If you opt for a letter plan and receive the odd parcel, no problem, we'll just charge you on a pay-as-you-go basis. For more information check out our FAQ’s at the bottom of this page.
Letter and parcel plan inclusions explained:
Envelope Scans
When we receive a letter we will scan the front side of the envelope and upload it to your account so you can preview the new item.
All our mail plans come with an unlimited amount of envelope scans, with the exception of pay-as-you-go. If you anticipate you'll receive over 7 letters a month it's worth considering a paid plan.
All our mail plans come with an unlimited amount of envelope scans, with the exception of pay-as-you-go. If you anticipate you'll receive over 7 letters a month it's worth considering a paid plan.
Page Scans
A page scan refers to the single side scan of a page in the contents of your letter. This is an action you can request from your account to read the contents of your mail online.
Our letter plans include a varying amount of inclusive page scans, with the exception of pay-as-you-go where you will purchase each page scan individually.
Our letter plans include a varying amount of inclusive page scans, with the exception of pay-as-you-go where you will purchase each page scan individually.
Receive Parcels
Our parcel plans include a range of inclusive parcels depending on the amount your expect to receive on a monthly basis.
When a parcel is delivered we will photograph the outside of the box and shipping label, then upload the image to your account where you will be notified.
When a parcel is delivered we will photograph the outside of the box and shipping label, then upload the image to your account where you will be notified.
Send Letters
Our send letter plans include a set number of monthly one-page letters you can send every month.
If your letter includes additional pages, or you need to send letters outside of your monthly allowance, we'll charge you a rate based on the plan you select.
If your letter includes additional pages, or you need to send letters outside of your monthly allowance, we'll charge you a rate based on the plan you select.
Mail forwarding and storage options
Forwarding and storage options:
In addition to our addresses and mail plans, you have the option to forward and store physical mail. Using our online mail management software you’re in control of what happens to your mail - If you wish to forward physical items or store them for longer than the inclusive 30 days here’s a breakdown of the prices (including UK VAT @ 20%).
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Additional Charges
and Size Guide
and Size Guide
Letter
Large Letter
Small Parcel
Medium Parcel
Large Parcel
Mail Forwarding
£0.90 per item
(+ postal/courier cost)
(+ postal/courier cost)
£0.90 per item
(+ postal/courier cost)
(+ postal/courier cost)
£1.80 per item
(+ postal/courier cost)
(+ postal/courier cost)
£3.00 per item
(+ postal/courier cost)
(+ postal/courier cost)
£4.20 per item
(+ postal/courier cost)
(+ postal/courier cost)
Storage after 30 days
£0.12 per month
£0.24 per month
£1.80 per month
£3.00 per month
£4.80 per month
Max Weight
100g
750g
2kg
20kg
Max Length
24cm
35.3cm
45cm
61cm
Max Width
16.5cm
25cm
35cm
46cm
Max Thickness
5mm
2.5cm
16cm
46cm
Greater in size than 61cm x 46cm x 46cm.
Or heavier than 20kg.
No more than 1.5m in length and 3m length and depth combined
Weight limit: 30kg
Contact to arrange
Or heavier than 20kg.
No more than 1.5m in length and 3m length and depth combined
Weight limit: 30kg
Contact to arrange
Shipping calculator
You’ll also need to consider the courier/postal cost to forward your mail - We’ve got a handy shipping calculator that shows you the cost for shipping your letters and parcels via our preferred courier services.
View Our Shipping CalculatorIdentity verification
Completing sign up and identity verification
Completing the sign up process once you’ve selected your address and plan is quick and easy. We just need some personal details from you to finalise your UK Postbox account.
The last step is Identity Verification. We need to verify the details submitted comply with legal requirements so we can continue to deliver a secure service to all our customers. Depending on whether you’re an individual or incorporated business and the type of UK Postbox address you have chosen will determine if you need to follow our basic or enhanced identity verification processes.
Available on phone and tablet for iOS & Android.
Learn More
Trusted by tens of thousands worldwide
Frequently asked questions about pricing:
What if I want to receive parcels on a letter plan?
What if I want to receive letters on a parcel plan?
What is an envelope scan?
What is a page scan?
Do I get charged for Junk Mail?
I receive high volumes of mail and can’t see a plan that’s right for me.
I don’t know which address is best for me.
Do you offer a free trial?
What payment options are there?
Can I collect physical letters or parcels?
I can’t see any option for a parcel plan, where do I find this?
Bespoke pricing request
Tell us what you need and expected monthly volumes. We will quote/create a personalised plan to meet your exact requirements.
UK Postbox is dedicated to protecting customers privacy whilst providing you with the highest quality of service. Your information will NEVER be shared with ANY other organisation or company, all information is kept within the UK Postbox organisation. - See more at: privacy-policy
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