Service Status
UK Postbox Status
Platform Status
Desktop Application
Mobile Application
The Android application is currently unavailable until further notice. iOS app is fully operational.
Mail Room
We are experiencing extended waiting times
Forwarding
We are experiencing extended waiting times
Email Support
Phone Support
Due to the impact of COVID-19, our customer support team is operating at a
reduced capacity so we have temporary closed our phone support
Message Centre Support
Social Media Support
Verification
We are experiencing an increased number of onboarding submissions
Cheque Banking
Cheque banking service has returned to fully operational status
Postal Status
Royal Mail
To view please goto | click for more information
DHL
To view please goto | click for more information
DPD
To view please goto | click for more information
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
We are currently experiencing extended waiting times for our mail processing, forwarding and verification services.
9:14
Mailroom and forwarding services have returned to fully operational status
21:05
Cheque banking service has returned to fully operational status
15:35
Email, message centre and social media support have returned to fully operational status
15:23
Due to the impact of COVID-19, our customer support team is operating at a reduced capacity so we have temporary closed our phone support
10:08
We are currently experiencing extended waiting times for our mail processing, forwarding, customer support, banking and verification services.
19:20
Royal Mail Special Delivery by 1pm guarantee has been suspended. For more information visit https://t.co/FEkF4A8DFz
17:35
