Service Status
Services
Platform
Desktop Application
iOS Application
Android Application
Mail Scanning
Mail Forwarding
Basic Verification | Automatic
Basic Verification | Manual
Enhanced Verification
Comms
Customer Support
Mail Room
Verification Team
Business Team
Social Media Support
Business Days are Monday - Friday, from 9am to 4pm GMT+1
Postal & Couriers
DPD
DHL
For service updates click HERE
Royal Mail
Royal Mail staff are taking strike action over an ongoing pay dispute. Royal Mail services will be disrupted or delayed.
Royal Mail notice | https://www.royalmail.com/latest-news
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
Mail forwarding status has returned to standard service.
14:43
Forwarding is delayed 2/3 days. The teams are working hard to get the service back to normal status.
16:02
Mail forwarding status has returned to standard service.
15:26
Forwarding, is delayed 2/3 days. The teams are working hard to get the service back to normal status.
10:12
Mail forwarding status has returned to standard service.
16:28
Forwarding, is delayed 2/3 days. The teams are working hard to get the service back to normal status.
10:31
Forwarding, is delayed 2/3 days. The teams are working hard to get the service back to normal status.
14:28
Mail scanning and forwarding, are delayed 2/3 days. The teams are working hard to get the service back to normal status.
14:15
Verification team, have cleared the backlog of onboarding applications.
16:57
Verification team, onboarding extended delays. We are working hard to clear the backlog of new applications.
11:42
Mail Forwarding | Royal Mail International processing issues have been resolved.
16:48
Mail Forwarding | Royal Mail International - Processing issues. The Royal Mail API team are investigating the problem.
14:20
Verification team comms has returned to normal status.
9:51
Verification onboarding is back to standard, we are working to clear the verification comms.
10:49
