Service Status
Services
Platform
Operational
Desktop Application
Operational
iOS Application
Operational
Android Application
Operational
Mail Scanning
Operational
1 Business Day
Mail Forwarding
Operational
1 Business Day
Send Letters Online
Operational
1 Business Day
Basic Verification | Automatic
AI Auto
Instant
Basic Verification | Manual
Standard
1 Business Day
Enhanced Verification
Standard
1 Business Day
Comms
Customer Support
EMAIL SUPPORT
Standard
1 Business Day
Message Centre
Standard
1 Business Day
Mail Room
EMAIL SUPPORT
Standard
1 Business Day
Message Centre
Standard
1 Business Day
Verification Team
EMAIL SUPPORT
Standard
1 Business Day
Message Centre
Standard
1 Business Day
Business Team
EMAIL SUPPORT
Standard
1 Business Day
Message Centre
Standard
1 Business Day
Social Media Support
Status
Standard
1 Business Day
Callback Service
Status
Standard
1 Business Day
Postal & Couriers
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
September 23, 2025
Scheduled maintenance complete
20:40
September 23, 2025
Scheduled Maintenance 20:00 BST Today
11:05
August 29, 2025
Scheduled maintenance complete
20:55
August 29, 2025
Scheduled Maintenance 20:30 BST Today
15:25
June 30, 2025
Scheduled maintenance complete
12:12
June 30, 2025
Scheduled Maintenance 20:00 BST Today
12:11
June 6, 2025
Scheduled maintenance complete
20:09
June 6, 2025
Scheduled Maintenance 20:00 BST Today
13:55
May 27, 2025
Scheduled maintenance complete
19:46
May 27, 2025
Scheduled Maintenance 19:00 BST Today
13:59
May 8, 2025
Scheduled maintenance complete
20:19
May 8, 2025
Scheduled Maintenance 20:00 BST Today
12:55
April 4, 2025
Scheduled maintenance complete
20:08
April 4, 2025
Scheduled Maintenance 20:00 GMT Today
14:46