Service Status
Services
Platform
Desktop Application
iOS Application
Android Application
Mail Scanning
Mail Forwarding
Send Letters Online
Basic Verification | Automatic
Basic Verification | Manual
Enhanced Verification
Comms
Customer Support
Mail Room
Verification Team
Business Team
Social Media Support
Callback Service
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
Scheduled maintenance complete
20:08
Scheduled Maintenance 20:00 GMT Today
14:46
Scheduled maintenance complete
20:18
Scheduled Maintenance 20:00 GMT Today
11:48
The issue causing the service interruption has been resolved, and all systems are now functioning as expected. We apologise for any inconvenience caused and thank you for your patience during this time.
20:16
Our tech team has identified the cause of the service interruption and is working to resolve the issue. Some clients may still experience intermittent access problems. We apologise for the inconvenience and thank you for your patience as we fix this
18:03
Our tech team is actively investigating a service interruption, which may cause intermittent access issues for some clients. We apologise for the inconvenience and appreciate your patience as we work to resolve the issue.
16:39
Canada Postal Strike | Service resumes on 17 Dec, focusing on safely scaling up nationwide. Their top priority is clearing the backlog. They’ll accept new mail and parcels from 19 Dec. Expect delays into Jan 2025 as they work to stabilise services.
11:55
Canada Postal Strike | Due to the postal strikes taking place in Canada, we are unable to forward any shipments into the network for delivery to this destination.
14:33
Maintenance Complete - All systems operational
22:33
Scheduled Maintenance 19:00 BST Today
10:11
Mail forwarding status has returned to standard service
17:13
Our forwarding team is currently experiencing some delays. We’re working to resolve this as quickly as possible
9:37
Maintenance Complete - All systems operational
20:38