Service Status
Services
Platform
Desktop Application
iOS Application
Android Application
Mail Scanning
Mail Forwarding
Royal Mail has resumed limited services types to International Destinations but some delays will continue
Basic Verification | Automatic
Basic Verification | Manual
Enhanced Verification
Comms
Customer Support
Mail Room
Verification Team
Business Team
Social Media Support
Business Days are Monday - Friday, from 9am to 4pm GMT+1
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
Mail forwarding status has returned to standard service, but the Royal Mail International issue is still ongoing.
11:00
Forwarding is delayed 2/3 days.
10:04
Royal Mail is not sending International post due to a "cyber incident" causing severe disruption.
10:04
Mail forwarding status has returned to standard service.
13:25
Forwarding is delayed 2/3 days. The teams are working hard to get the service back to normal status.
16:04
Mail forwarding status has returned to standard service.
14:43
Forwarding is delayed 2/3 days. The teams are working hard to get the service back to normal status.
16:02
Mail forwarding status has returned to standard service.
15:26
Forwarding, is delayed 2/3 days. The teams are working hard to get the service back to normal status.
10:12
Mail forwarding status has returned to standard service.
16:28
Forwarding, is delayed 2/3 days. The teams are working hard to get the service back to normal status.
10:31
Forwarding, is delayed 2/3 days. The teams are working hard to get the service back to normal status.
14:28
Mail scanning and forwarding, are delayed 2/3 days. The teams are working hard to get the service back to normal status.
14:15
Verification team, have cleared the backlog of onboarding applications.
16:57
