Get an official correspondence address for your charity and manage your mail online.
We invite charities interested in virtual addresses and online mail management to reach out to us for further information. We're experienced in working with charities of various sizes and setups, and we can tailor our offering to your unique needs.
Get a virtual address for your charity's address needs, such as receiving official correspondence, registering your charity, organising your inbound mail, and more. Combine this with our online platform and transform the way your Charity handles inbound and outbound mail. Send marketing mail and correspondence to donors, view your letter scans online, organise mail using tags and folders, and improve how your charity manages its post.
We've been helping charities with their address and mail management needs for over 15 years. Here are some of the benefits of moving to a virtual solution:
Your address comes with access to our online platform that you can use to manage your inbound and outbound mail from anywhere, as well as other helpful features such as:
View envelope scans or parcel photos when you receive mail. When requested, we’ll open your mail and scan the contents for you to read online.
We offer storage solutions so you never need to manage physical post again. Keep a physical or digital copy and decide on a case-by-case basis what to do with each item.
If you receive parcels or need to keep a physical letter, we can forward your post to any other location. Just let us know via your account and we’ll handle the postage for you.
Send letters, documents, marketing mailshots and other printed materials from your account. We’ll print and post them on your behalf.
Organise your digital scans by adding tags and moving them into folders. Easily find your scanned items as and when you need to from anywhere by logging into your account.
Use our API or supported integrations such as Google Drive, OneDrive, Dropbox and Evernote to automatically share your scans with your existing software and solutions.
Our UK correspondence addresses offer an alternative to a physical address for Charities, allowing them to save costs while still meeting their address requirements and needs. Here are some examples of how they're used:
Use as the official registered address of your UK charity.
Share with your donors, stakeholders, suppliers and everyone else who may send you letters and parcels.
Include on all stationery, such as email footers, your website, letterheads and any other public-facing communication channels.
Use your address for all correspondence or get an address for specific departments if you need to manage mail differently between individuals, teams and departments.
Your address and the mail you receive or send can be accessed from anywhere, making it an ideal solution for remote or hybrid working teams.
Use your correspondence address to centralise all inbound mail before sorting and distributing it across your departments and team members.
Security is at the forefront of everything we do, and we have many procedures in place to ensure all of your organisational data is secure. Here are the steps we take to do this:
We have a dedicated support team and onboarding process to help answer your questions, find solutions to any of your unique requirements, and ensure you get up and running without any break in service. To get started, please fill out the following form, and a dedicated team member will be in touch.
Yes. A UK charity can use a professional virtual address as its registered correspondence address, provided it meets regulatory requirements. Many charities without physical premises use a virtual address to receive official mail and appear on public records, while protecting trustees’ residential addresses.
The Charity Commission requires charities to provide a valid correspondence address. A virtual address can be used if it reliably receives official mail and meets compliance standards. Many UK charities use a professional address service instead of listing a trustee’s home address publicly.
No. A UK charity is not required to maintain a physical office. However, it must have a registered address for official correspondence. Virtual address services allow charities to operate remotely while maintaining compliance and professional presence.
Yes, but it is not always advisable. A trustee’s home address becomes part of the public record in certain circumstances. Using a professional virtual address helps protect personal privacy and creates clear separation between individual trustees and the charity.
Remote charities typically use a digital mail management service. Incoming post is received at a registered address, securely opened and scanned, and uploaded to an encrypted online dashboard. Authorised trustees can then access, forward or store correspondence without being in the same location.
Yes. Many newly formed UK charities use a virtual address during setup, particularly when they do not yet have permanent premises. This allows them to establish governance infrastructure from day one while remaining flexible and cost efficient.