Meet the team

Allan Chester is the founder and CEO of UK Postbox. He launched the company in 2008 with just a scanner on his dining room table and a big idea. Today, UK Postbox has grown into a global platform that helps individuals and businesses manage both their mail and parcels, no matter where they are in the world.

Originally from Canada, Allan spotted a gap in the market for digital mail services, especially for expats, remote workers, and privacy-conscious businesses. His vision was to create a virtual UK address service that could scan, forward, and manage post digitally—a concept that’s now central to modern mail handling.

When he’s not running the business, Allan’s a lifelong Formula 1 enthusiast who rarely misses a race. He also loves to travel and unwind in warmer climates, often escaping to tropical destinations with his wife, Donna—his partner in life and adventure. Whether it’s soaking up the sun or exploring new cultures, they make the most of every getaway.

Under Allan’s leadership, UK Postbox has become the go-to for businesses looking for secure, flexible and efficient post management—offering everything from mail scanning and forwarding to parcel handling and full virtual office solutions.

Donna’s background in bookkeeping and accounting gives her a unique perspective on the challenges businesses face in the UK and around the world. Her insight into the VAT system and HMRC, as well as Companies House reforms and updates, place her as an expert in the field. Her blogposts will keep your business updated on the latest news in the UK and beyond.

As Chief Operating Officer at UK Postbox, what Liam doesn’t know about UK Postbox isn’t worth knowing. Liam is a driving force on the team, helping guide UK Postbox into the future. His keen eye for detail means he’s always on the ball when it comes to UK Postbox news, updates and new products, and his blog posts will keep you updated on all of it!

Chief Technical Officer at UK Postbox, Chris Hynes, leads the team who develop our online mail platform. From integrations with new software packages, to new API options and platform features, Chris is at the helm of UK Postbox’s digital revolution. He’ll keep you updated with all the new product features and releases that our customers benefit from and highlight new ways you can benefit from our services.

Our customer service team work tirelessly to help our thousands of customers with any queries they may have. Their blog posts will aim to answer any frequently asked questions, and share hints and tips to get the best out of your UK Postbox service.

The scanning team at UK Postbox spend their hours opening, scanning and storing your mail on our secure online platform. With hundreds of thousands of sheets of mail scanned yearly, they’re a super busy bunch, but their blog posts will give you an insight into how UK Postbox’s online hybrid mail platform can help your business move with the future.

Wherever you need to send your mail, the UK Postbox Forwarding Team is available to get it safely on its way. When you manage your mail onlline, our onsite team will handle whichever forwarding option you choose. Their blog posts will give you the latest updates on forwarding services, worldwide tariffs, restricted goods and destinations.

Thousands of businesses trust UK Postbox with their fulfilment requirements, meaning the fulfilment team are always busy picking, packing and dispatching your post. Their blog posts will give you an exclusive look into how your business or organisation can use UK Postbox’s solutions to take the hassle out of fulfilment, dropshipping and customer returns.