Who uses UK Postbox?

Healthcare Organisations

Healthcare Organisations

Benefits for

Healthcare Organisations

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Healthcare Organisations
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Types of healthcare organisations we work with

We welcome any healthcare organisation that wants to explore our solution to contact us to learn more. We have experience working with various NHS and private medical facilities and can cater our offering to meet the varying needs each has. Some examples include:

NHS Trusts / Foundation Trusts
NHS England / Regional NHS Bodies
Private Medical Clinics or Hospitals
GP Surgeries
Mental Health Providers
Dental Practices
Allied Health Organisations
Health Charities or Health Boards

How does it work?

We become your digital mailroom team, so you can focus on patient care.

Firstly, choose an address to send your high-volume patient correspondence and you’ll then benefit from reliable, compliant, time-sensitive digital mail management.

Send and receive referral letters, GP reports and follow-ups. Complete general notification letters without leaving your desk. All incoming and outgoing mail can be managed digitally, linked to existing record systems and automatically sorted.

What are the benefits?

We've been helping healthcare organisations with the mail management aspect of their digital transformation goals. Here are some of the benefits:

  • Save space in your across your site
  • Reduce facilities-related address costs
  • Remove the need for a physical mailroom or post-handling area
  • Cut mail admin across clinical and operational teams
  • Handle all mail and parcel deliveries via a secure managed location
  • Choose from multiple UK mail hub locations
  • Support remote and hybrid working across healthcare teams
  • Improve mail routing, scanning, and digital workflows
  • Support levelling up with a non-London correspondence address

Online mail management for
Healthcare Organisations

Every account has access to our platform and online mail management features. We provide everything needed to manage mail across your healthcare organisation from anywhere at any time.

View patient letter and parcel scans

View envelope scans or parcel photos when you receive mail. When requested, we’ll open your mail and scan the contents for you to read online.

Store items digitally, physically, or both

Use a correspondence address for specific healthcare departments so that you can manage their mail independently. Create multiple accounts and addresses for each department as required.

Forward mail items

If you receive parcels or need to keep a physical letter, we can forward your post to any other location or recipient. Just let us know via your account and we’ll handle the postage for you.

Send letters and documents from anywhere

Bulk upload letters, documents, informational mailshots and other printed materials from your account. We’ll print and post them on your behalf, and can send them in custom envelopes.

Tag mail and organise into folders

Organise your digital scans by adding tags and moving them into folders. Enables integrations with electronic patient records (EPR) and document management systems (DMS).

Integrate with your existing systems

Use our API or supported integrations to link to CRM software and cloud storage solutions to automatically share your scans with your existing patient management software.

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Correspondence addresses for public and private healthcare organisations

Our digital solutions can transform the way you handle patient correspondence, reducing administrative burden and postage costs. Here are some examples of what you can do:‍

Mail delivery address

Use as the delivery address for all inbound letters and parcels sent to your healthcare organisation. We’ll receive mail on your behalf at our secure, compliant facility.

Official correspondence address

Use as the official post-handling address all letter correspondence and parcels should be sent to when your organisation is contacted.

Stationery address

Include your correspondence address on all stationery, such as letterheads, email footers, your website and any other locations that are patient and externally facing.

Department addresses

Use a correspondence address for specific healthcare departments so that you can manage your mail independently. Create multiple accounts and addresses for each department as required.

Remote address

Your correspondence address can be used and accessed from anywhere, making it a viable option for remote working medical professionals at healthcare organisations who receive regular mail communications.

Mail sorting facility

Use your correspondence address as a mail sorting facility prior to distributing post to units, teams and consultants within your organisation.

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Your security is our priority

Security is at the forefront of everything we do, and we have many procedures in place to ensure all of your organisational data is secure. Here are the steps we take to do this:

Sharing your data

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Employees

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CCTV

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Website and platform

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Get started

We have a dedicated support team and onboarding process to help answer your questions, find solutions to any of your unique requirements, and ensure you get up and running without any break in service. To get started, please fill out the following form and a dedicated team member will be in touch.