Who uses UK Postbox?

Regulators

Regulators

Benefits for

Regulators

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Regulators
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Types of regulators we work with

We welcome any regulator that wants to explore our solution to contact us to learn more. We have experience working with various regulators and bodies and can tailor our offering to meet your needs and scale. Some examples include:

Statutory Regulators
Independent Regulators (NDPB)
Ombudsman Services
Inspection Bodies

How does it work?

We become your digital mailroom team, so you can spend more time on the work that sets standards and enforces rules.

Start by choosing the address for all regulator correspondence. Then UK Postbox will deliver secure, compliant, and prompt digital mail handling on your behalf. We can also handle all operational parcel requirements.

You can use UK Postbox for any postal item as and when needs arrive. Send and receive documents, reports and letters. Complete mail-based administration from your office. All incoming and outgoing mail and correspondence can be managed digitally, linked to existing systems and automatically sorted.

What are the benefits?

We've been helping regulators and bodies with the mail management aspect of their day-to-day activities. Here are some of the benefits:

  • Flexibility and quick correspondence in relation to complaints and breaches
  • Cut mail admin
  • Handle all mail and parcel deliveries via a secure managed location
  • Choose from multiple UK mail hub locations
  • Support remote and hybrid working across teams
  • Improve mail routing, scanning, and digital workflows
  • Support levelling up with a non-London correspondence address

Online mail management for
Regulators

Every account has access to our platform and online mail management features. We provide everything needed to manage mail across your operations from anywhere at any time.

View patient letter and parcel scans

View envelope scans or parcel photos when you receive mail. When requested, we’ll open your mail and scan the contents for you to read online.

Store items digitally, physically, or both

We can store your physical mail items as well as a digital copy for your record keeping. Decide on a case-by-case basis what to do with each item.

Forward mail items

If you receive parcels or need to keep a physical letter, we can forward your post to any other location or recipient. Just let us know via your account and we’ll handle the postage for you.

Send letters and documents from anywhere

Bulk upload letters, documents, informational communications and other printed materials from your account. We’ll print and post them on your behalf, and can send them in custom envelopes.

Tag mail and organise into folders

Easily organise all of your mail items into folders and use tags to help you organise your digital letter scans.

Integrate with your existing systems

Use our API or supported integrations such as Zapier, Make, Google Drive, OneDrive, Dropbox and Evernote to automatically share your scans with your existing software and solutions.

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Correspondence addresses for regulators

Our digital solutions can transform the way you handle complaint management and communications, providing flexibility, quick response times whilst reducing postage costs. Here are some examples of what you can do:‍

Mail delivery address

Use as the delivery address for all inbound letters and parcels sent to your regulator. We’ll receive mail on your behalf at our secure, compliant facility.

Official correspondence address

Use as the official post-handling address all letter correspondence and parcels should be sent to when your regulator is contacted.

Stationery address

Include your official address on all stationery, such as letterheads, email footers, your website and any other documents that are externally facing.

Department addresses

Use an official address so that you can manage your mail independently. Create multiple accounts and addresses for each department as required.

Remote address

Your official address can be used and accessed from anywhere, making it a viable option for remote working secretaries who receive regular mail communications.

Mail sorting facility

Use your official address as a mail sorting facility prior to distributing post to regulator staff and contacts.

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Your security is our priority

Security is at the forefront of everything we do, and we have many procedures in place to ensure all of your organisational data is secure. Here are the steps we take to do this:

Sharing your data

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Employees

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CCTV

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Website and platform

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