Privacy Policy

This is the privacy policy of UK Postbox Limited, applicable to the website at www.ukpostbox.com. We take very seriously the job of providing high quality service, and protecting your privacy. The information below outlines the commitment we have made to protect your privacy. We do reserve the right to change this agreement.

General Site Information

UK Postbox strictly adheres to the UK Data Protection Act and the principles that deal with the collection, holding, usage and disclosure of personal information. UK Postbox uses the information with strict responsibility to conform with all regulatory requirements. UK Postbox does not release personal information.

Cookies

When a user logs into the private login panel we send a ‘cookie’ to the user, which allows them to use our services. The information contained within the ‘cookie’ contains no personal user information.

We use cookies to improve your experience on our website, these include Google Analytics, Hotjar, Google Adwords and Facebook Pixel. View our full Cookie Policy for more information.

Your Information

ALL of the resources UK Postbox use are located within the UK, thus protecting all our services under the same laws. We do not disclose any information to authorities, unless prompted by a court order. UK Postbox is dedicated to protecting your privacy, whilst providing you with the highest quality service. Your information will NEVER be shared with ANY other organisation or company, all information is kept within the UK Postbox organisation.

Online Transactions

Online transactions, including credit card transactions on www.ukpostbox.com, are secured using the same SSL encryption method as the Login panel. This is to provide immense security and protection to all our customers. All credit card transactions are secured via Paypal or Stripe, which are credit card processing services, people all around the world know and trust. We do not store or hold client credit/debit card information. Recurring billing is managed by Stripe, through the subscription service.

Customer login panel

The Login panel on www.ukpostbox.com is secured with our own private Digital Certificate, using SSL (Secure Sockets Layer) 256-bit key encryption. All users benefit from having an encrypted connection with our server. Your data is safe as this level of encryption is immensely difficult to break, therefore offering maximum security. UK Postbox does not archive any IP specific information for general users of its services. Although, due to the nature of the Internet we cannot control the authorities, we do try our very best, not to identify our users.

Live Chat

We use Userlike, a live chat software provided by Userlike EG. Userlike is a provider of LiveChat engagement technology which facilitates a real-time service for visitors of our websites. Userlike uses cookies which are text files placed on your computer, that enable personal chats. The data collected will not be used to identify a visitor personally and is not aggregated with any personal data of this user. All transmissions are via HTTPS ensuring, encrypted connection.

E-mail Notifications

You will only receive information via e-mail if the service is activated. If you have activated the service, you will receive email notification of the processing of your mail, and various other notifications. UK Postbox will occasionally send emails to our customers, as we believe direct communication can be an efficient way to present our customers with information about updates and new services. All communication is controlled by us, no other organisations have access to our customer’s details. All information given to us remains confidential. The e-mail addresses we gather from the activation of services are NEVER used outside UK Postbox.com.

Links

The website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site, and to read the privacy statements of each and every website that collect personally identifiable information. Such privacy statements apply solely to information collected by their website.

Partners

All partner sites may display banners on behalf of UK Postbox. We use cookies to enable partners displayed banners in tracking customer active to our web site. If the customer re-visits UK Postbox site directly, the cookies will enable us to track the activity and reward the partner for referring you. The Cookies themselves tell the partner nothing about you personally. None of the cookies are used to perform "User Profiling."

Postal mail

UK Postbox has the right to open suspicious articles and deal with them at our discretion. However, we do not open any item that is passed through our network, unless prompted by local authorities, or the customer. UK Postbox restrict access to personally identifiable information, to a limited number of employees who are all committed to our privacy and security policies, and who have passed the security checks set out below.

Employees

All employees are checked by a third party organisation. These checks include; Criminal Record Checks, Financial and Identity Check, Employer Reference Check, Personal Reference Check, CV Verification. No staff are employed until ALL the above checks have been completed and are satisfactory. All staff are required to sign UK Postbox documentation, ensuring your privacy is kept in the utmost confidentiality.

Contact

Direct any questions or concerns regarding this Policy or any matter regarding security and data privacy to - privacy@ukpostbox.com or you can write to us at Privacy - UK Postbox, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, United Kingdom. We do our best to provide you with a world class online mailing facility, whilst ensuring your information is kept private and confidential.

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