International Parcel Forwarding Service
Our International Parcel Forwarding Service is for people who live or work overseas and want to buy products from the UK. Order what you need, have it sent to us and we’ll get it to you safely.
International Online Retailer? Visit our E-retailers page.
Free UK Parcel Address
Get your free Dedicated Courier Point Address by signing up online. There’s no set up fee and you only pay for the items you receive.
Premium Parcel App – included as standard
Every parcel forwarding account comes with access to our market leading Parcel Management App. Log in and enjoy complete control over your deliveries. Have one package forwarded to Spain and the next to London. Manage packages on an item-by-item basis or set default account wide settings.
Shop and Ship – parcel consolidation
You live or work abroad and want to buy products in the UK but many retailers don’t ship overseas and those that do, charge a fortune…Our Shop and Ship Service will be perfect for you.
Have multiple deliveries sent to your UK Postbox address, we’ll box them up into a single consignment and forward them to you, wherever you are in the world.
Shop & Ship PageParcel Storage
If you want us to hold on to some or all of your parcels until you’re back in the UK, simply tell us using the Parcel Management App and we’ll put them safely to one side.
Electronic Customs Content Data
If you're sending goods between the UK and other international countries, you will be required to provide detailed information about your parcel. This applies to both personal users and businesses importing or exporting goods. Our platform will ask you for all relevant information, and you can download our PDF to learn more.
Frequently asked questions about Parcel Forwarding:
What is parcel forwarding?
Parcel forwarding is primarily for international shoppers who want to buy products from the UK and have them sent overseas.
What does it cost?
It’s free to have one of our Dedicated Courier Point Addresses and then you simply pay on an item-by-item basis. See our parcel pricing for more information or use our shipping calculator to work out freight costs.
Do you open parcels?
Unless asked to we won’t open your parcels. Some clients ask us to open boxes and send them a photo of the contents and others ask us to re-pack when we are consolidating, but it’s up to you.
How long will you store them for?
We store parcels for free for the first 30 days and then after that there is a charge. See parcel pricing
Where can parcels be forwarded to?
Anywhere in the world.
Can I use my courier?
Yes, if you have a courier you already use and would prefer to have them bring your packages to you then just instruct them to collect on your behalf. Please note we only accept official couriers and you can’t collect items yourself.
How long does it take to set up?
We can usually set up a new address on the same day, assuming you have the relevant paperwork and ID to hand.
What happens if something breaks?
If you are concerned about breakages, then we can open the boxes and check the contents for you, to ensure there is no damage before storage or forwarding.
Can I track my parcels?
Yes all parcels and packages can be tracked. For high value items or those that are needed within a certain time slot we work with DPD as their advanced tracking allows us to see exactly where our parcels are at a given time.
