Service Status
Services
Platform
Desktop Application
iOS Application
Android Application
Mail Scanning
Mail Forwarding
Send Letters Online
Basic Verification | Automatic
Basic Verification | Manual
Enhanced Verification
Comms
Customer Support
Mail Room
Verification Team
Business Team
Social Media Support
Callback Service
Postal & Couriers
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
Our forwarding team is operating but with extended delays, which is having an effect on processing times. They are working to keep this reduction in service time to the minimum
10:44
Email and social media support has returned to fully operational and phone support is now available via our callback service
16:21
We are experiencing very high volume of emails, which is having an effect on our response times.
9:40
Email support has returned to fully operational and phone support is now available via our callback service
10:36
We are experiencing very high volume of social media messages, which is having an effect on our response times.
16:42
We are experiencing very high volume of emails and messages, which is having an effect on our response times.
11:30
Email, message centre and social media support have returned to fully operational status
18:08
We are experiencing very high volume of messages via social media, which is having an effect on our response times
14:16
We are experiencing very high volume of messages via email and message centre, which is having an effect on our response times.
13:01
Message centre support has returned to fully operational status
16:30
Email and social media support have returned to fully operational status
18:06
We are experiencing very high volume of emails, messages via message center and social media, which is having an effect on our response times.
10:04
The following services have all returned to normal response times | Email and message centre support.
18:07
We are experiencing very high volume of messages via email and message centre, which is having an effect on our response times.
10:14