Service Status
Services
Platform
Desktop Application
iOS Application
Android Application
Mail Scanning
Mail Forwarding
Send Letters Online
Basic Verification | Automatic
Basic Verification | Manual
Enhanced Verification
Comms
Customer Support
Mail Room
Verification Team
Business Team
Social Media Support
Callback Service
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
We are currently experiencing extended waiting times for our mail processing, forwarding and verification services.
9:14
Mailroom and forwarding services have returned to fully operational status
21:05
Cheque banking service has returned to fully operational status
15:35
Email, message centre and social media support have returned to fully operational status
15:23
Due to the impact of COVID-19, our customer support team is operating at a reduced capacity so we have temporary closed our phone support
10:08
We are currently experiencing extended waiting times for our mail processing, forwarding, customer support, banking and verification services.
19:20
Royal Mail Special Delivery by 1pm guarantee has been suspended. For more information visit https://t.co/FEkF4A8DFz
17:35