Service Status
Services
Platform
Desktop Application
iOS Application
Android Application
Mail Scanning
Mail Forwarding
Send Letters Online
Basic Verification | Automatic
Basic Verification | Manual
Enhanced Verification
Comms
Customer Support
Mail Room
Verification Team
Business Team
Social Media Support
Callback Service
Postal & Couriers
DPD
Royal Mail
International Incident Bulletin, including Middle East Updates
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
We are experiencing an increased number of onboarding submissions, which has resulted in verification times being delayed. Our team are working hard to process applications as quickly as possible.
12:00
The phone issue has been resolved and the callback service has resumed.
12:16
Outgoing phone lines are offline at present so we cannot process callbacks at this time. Affected clients will be emailed.
12:15
10:05
Mail forwarding status has returned to standard service, but the Royal Mail International issue is still ongoing.
11:00
Forwarding is delayed 2/3 days.
10:04
Royal Mail is not sending International post due to a "cyber incident" causing severe disruption.
10:04
Mail forwarding status has returned to standard service.
13:25
Forwarding is delayed 2/3 days. The teams are working hard to get the service back to normal status.
16:04
Mail forwarding status has returned to standard service.
14:43
Forwarding is delayed 2/3 days. The teams are working hard to get the service back to normal status.
16:02
Mail forwarding status has returned to standard service.
15:26
Forwarding, is delayed 2/3 days. The teams are working hard to get the service back to normal status.
10:12
Mail forwarding status has returned to standard service.
16:28
Forwarding, is delayed 2/3 days. The teams are working hard to get the service back to normal status.
10:31