Service Status
Services
Platform
Desktop Application
iOS Application
Android Application
Mail Scanning
Mail Forwarding
Send Letters Online
Basic Verification | Automatic
Basic Verification | Manual
Enhanced Verification
Comms
Customer Support
Mail Room
Verification Team
Business Team
Social Media Support
Callback Service
Postal & Couriers
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
Our forwarding team is currently experiencing some delays. We’re working to resolve this as quickly as possible. All other services are now operational
16:49
Network Outage Resolved: The engineers have successfully resolved the network issue. All departments are working to catch up and restore normal operations. Thank you for your continued patience.
18:53
Engineers have identified the issue. Further updates will follow.
17:08
Engineers are onsite, investigating. Further updates will follow.
15:25
Engineers expected onsite shortly. Further updates will follow.
13:13
Our mail processing centre is currently experiencing a localised network outage, causing delays in mail actions, forwarding, customer services, and verifications.
11:49
Mail forwarding status has returned to standard service
15:38
Our forwarding team is currently experiencing some delays. We’re working to resolve this as quickly as possible
10:48
Mail forwarding status has returned to standard service
16:52
Our forwarding team is currently experiencing some delays. We’re working to resolve this as quickly as possible
15:08
The auto-verification system is now fully resolved and back to full operation.
15:16
We're aware of an issue with auto-verification and our dev team is on it. We'll update you as soon as it's fixed!
11:44
Maintenance Complete - All systems operational
19:47
Scheduled Maintenance 19:00 BST Today
13:34