Our usual hours will vary over the coming bank holiday dates. Please find information about when we’re closed and when we’ll be returning to work.
Trustpilot.com, or Trustpilot, is a website that was founded in Denmark in 2007, specifically to publish reviews for online businesses. Businesses register for free and customers can leave their comments. With over 25,000 companies listed and roughly 500,000 new reviews posted each month, Trustpilot has become THE online site where consumers can find reliable reviews about a company before they interact or do business with them.
Trusted Online Post Office
Here at UK Postbox, we believe 100% that as a consumer, whether you have received a good or bad service, you should have the right to be able to voice your views in the public domain – therefore, having an independent and reputable site such as Trustpilot where our customers can leave their own reviews on our services helps us to direct the evolution of our business.
Excelling in customer service
Excellent customer service is our top priority, and gaining valued customer feedback on sites such as Trustpilot allows us to always be keeping what customers want and need at the forefront of our business. Since joining Trustpilot, we have received over 70 reviews and have an average review score of 9.7 out of 10. We take every review (good or not so good) on board and make sure that we listen to what our customers like or dislike. If there is a criticism about the service we will address any issues that arise to see where and how we can improve our services.
Thank you for your reviews
We’d like to thank all of our customers who have taken the time to leave a review on Trustpilot – here are a couple of our most recent reviews from our customers, the first of which signed up to our service because they had read the great feedback we have received!
Trustworthy Mail Scanning Company
After searching for many months for a trustworthy mail scanning company, I came across positive reviews for UK Postbox. I started with a PAYG account and tested their reliability for processing both correctly and incorrectly addressed mail. I’m glad to say they passed with flying colours and even got a misaddressed envelope into my mailbox, which was impressive. The staff have been friendly, helpful and knowledgeable, and the range of services offered has been impressive. I’ve now been a customer for over 3 months and I’m still discovering everything UK Postbox has to offer.
Awesome customer service
Awesome customer service! Quick and simple to use!
UK Postbox – perfect and improving
I’ve been a UK Postbox customer for over 5 years. As an expat, I really appreciate the ease with which I can access my mail wherever I am. The option of adding a real street address makes things run so much smoother. In addition to providing top of the line services, UK Postbox really takes care of their customers. All of my requests have been dealt with quickly, professionally and to my full satisfaction. I can’t recommend UK Postbox enough!
To see all of our reviews visit the Trustpilot website