UK Postbox Status
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
Cheque banking service is subject to individual bank restrictions, opening times and social distancing.
Due to the impact of COVID-19, our mailroom and forwarding teams are operating at a reduced capacity, which is having an effect on processing times. They are working to keep this reduction in service time to the minimum.
We are currently experiencing extended waiting times for our mail processing, forwarding and verification services.
Mailroom and forwarding services have returned to fully operational status
Cheque banking service has returned to fully operational status
Email, message centre and social media support have returned to fully operational status
Due to the impact of COVID-19, our customer support team is operating at a reduced capacity so we have temporary closed our phone support
We are currently experiencing extended waiting times for our mail processing, forwarding, customer support, banking and verification services.
Royal Mail Special Delivery by 1pm guarantee has been suspended. For more information visit https://t.co/FEkF4A8DFz