Service Status

Our iOS & Android Apps access is now fully restored and operational. We thank you for your patience

Our iOS & Android App access is currently interrupted, an update will be supplied as soon as the systems are back online. We apologise for any inconvenience

All services are now operational, we thank you for your patience during this time.

Our tech team are continuing to investigate a service interruption, meaning some clients will experience intermittent issues with accessing their account. Our services are continuing to be restored and live updates about which services are affected can be found on our status page.

We are currently investigating a service interruption

Maintenance Complete - All systems operational

Scheduled Maintenance 19:00 GMT Today

Our opening hours will vary over the festive period. Please visit our blog or Twitter page for more information.

Mail forwarding status has returned to standard service

Verification team, have cleared the backlog of onboarding applications.

Forwarding is delayed 2/3 days. The teams are working hard to get the service back to normal status.

We are experiencing an increased number of onboarding submissions, which has resulted in verification times being delayed. Our team are working hard to process applications as quickly as possible.

The phone issue has been resolved and the callback service has resumed.

Outgoing phone lines are offline at present so we cannot process callbacks at this time. Affected clients will be emailed.