Our Premium Mail Management App (free with all accounts), allows you to have complete control over the flow of your post and parcels.
Forward your mail to one address today, and change it tomorrow. Choose what happens to each item, or set defaults to be applied to your whole account. It’s your post, and you decide how we should handle it.
If you need to redirect your mail, you can instruct Royal Mail to send it to your UK Postbox Prime Street Address.
Redirections to PO Boxes are more difficult, but don’t worry, if you have a PO Box with us, you can instead instruct Royal Mail to redirect to your UK Postbox Courier Point Address. Visit the Mail Redirection Page.
All prices may be subject to UK VAT at 20% depending on where you are in the world and what type of customer you are.
The table below lists who is and isn’t liable for VAT at 20%.
Country of residence
Customer type
Liable or exempt
UK
Private Individual
Liable to VAT
UK
Business
Liable to VAT (reclaimable if VAT registered)
EU
Private Individual
Liable to VAT
EU
Business
Exempt from VAT
Outside of EU
Everyone
Exempt from VAT
If you need more information or aren’t sure whether you’ll have to pay then please contact us.
Below is a list of mail and parcel charges for physical forwarding or storage after 30 days.
Contact us if you need more information or want to speak to us about the best plan for you.
Tell us what you need and expected monthly volumes. We will quote/create a personalised plan to meet your exact requirements.
UK call 0333 210 0812
International call +44 203 397 0812
You can have 3 personal names and 1 company name inclusive with your address (excluding PAYG with PO Box or Royal Mail Redirection addresses). Any additional personal names will be charged at £30 per name/annum and Companies at £50 per annum.
We appreciate that you might have specific requirements, which is why we offer tailored bespoke mail and parcel plans. Click the link below and send us your details and we'll come back to you with your bespoke plan.
Join the 10,000+ people already using our smart mail forwarding
Plans and pricing