3. Verify your identity:

We’re regulated under the London Authorities Act 2007 and the Money Laundering Regulations 2007. In order for us to comply with legal requirements and continue to deliver a secure service to our customers, it’s necessary to verify personal details submitted to us upon registration of a UK Postbox account. For full details on identity verification click the link below.

What’s required for identity verification?

Mailing address for individuals


(Including Director's Service Address)
  • Photo ID for each named person
  • Proof of Residential address for each named person
Post services for small business

Small Business

(Sole Trader and Partnership)
  • Photo ID of owner/proprietor and each named person
  • Proof of Residential address for owner/proprieto, and each named person
  • Proof of Trading address (if different from owner's residential address)
Post services for large businesses


(Ltd, LLP, LLC, PLC | Registered office)
  • Photo ID for account holder (unless director and beneficial owner), each director and beneficial owner
  • Proof of Residential address for account holder (unless director and beneficial owner), each director and beneficial owner
  • Proof of Trading address
  • Certificate of Incorporation
  • Proof of Registered Office address

Please note W1 London Street Addresses have some additional verification requirements, click here to find out more.

4. Setup Complete:

Your account will be activated, address/es set up and details emailed to you. You can download the UK Postbox App for mobile devices by visiting the Android or iOS app stores, use the links below or visit our app download page to learn more.

Google Play Download ButtonApple Store Download Button
Ready to get started?
Sign UpView Plans & Pricing

Frequently asked questions about the sign-up process:

Where do I go to set up an account?


Where can I get an overview of pricing?


How long does it take to set up an account?


How do I submit my identity verification documents?


Additional requirements for W1 London Street Addresses


How long will it take for me to get my account and address?


How can I work out what a UK Postbox account will cost me?


I plan on forwarding items, how can I work out the cost of this?


I have another question that I need help with, how can I contact you?


Bespoke pricing request

Tell us what you need and expected monthly volumes. We will quote/create a personalised plan to meet your exact requirements.

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UK Postbox is dedicated to protecting customers privacy whilst providing you with the highest quality of service. Your information will NEVER be shared with ANY other organisation or company, all information is kept within the UK Postbox organisation. - See more at: privacy-policy

Telephone Us

UK call 0333 210 0812
International call +44 203 397 0812