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inter screen shot

We have been working hard developing our Fully Interactive Mobile web application

This new application gives you a fully interactive experience, offering access and navigation from all tablets and smartphones with no app to download. 

It does not matter whether you use an Apple, Android or Windows device, they will all work the same. 

The screen size and content will automatically adjust to fit your device screen in both portrait and landscape modes.

To try out the Interactive Mobile BETA site please goto -


We look forward to your comments and feedback, which you can submit via the 'Beta Feedback' button in the Message Centre.

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Posted by on in News

UKPB Christmas 2013
As 2013 draws to a close, we would like to thank you for your continued business and support this year.

Next year we have some exciting launches, including an all new new mobile app and a referral scheme offering up to £100 per sign up.

If you have any suggestions on how we can develop the platform or add new features that will make your life easier please click on the link below. We would love to hear from you.

Finally, we would like to wish you and your family a Happy Christmas and best wishes for the New Year.

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Christmas open hours-2

Mailroom opening hours over the Christmas period are:

23rd December open 9:00 to 16:00
24th December open 9.00 to 14:00
25th, 26th, 27th, 28th and 29th December closed
30th and 31st December open 9:00 to 16:00
1st January closed

Our telephone desk is closed during the Christmas period and will reopen on Thursday 2nd January.

Email support is available (the same hours that the mailroom is open) for technical, service and sales enquiries, please goto our contact page

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Want to shop online, have your gifts professionally wrapped, sent to any address worldwide, including your own Christmas card ?.... It's really easy with "Christmas wrapped up".

Take the stress out of Christmas this year, without losing the personal touch.

  • Order you gifts online and have them sent to your UK Postbox address which will accept all deliveries 5 days a week. No more "you were out" cards.
  • Write your own Christmas cards and send them to just one address, your UK Postbox address.
  • View your parcels and cards online, match them up, and tell us the address that they are going too.
  • We will wrap the gifts, remove all invoices/delivery note paperwork, securely package them up with their Christmas card and send out for you to both UK and worldwide addresses.


Remove the stress this year with "Christmas wrapped up" @

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We have replaced our 0845 474 0812 with the new mobile friendly 0333 210 0812.

Calls to 0333 numbers are charged at the same rate as dialling a local or national number. If your fixed line or mobile service has inclusive minutes to local or national (01/02) numbers, then calls to 0333 are counted as part of this inclusive call volume.

International callers please continue to use +44 203 397 0812

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the smell of coffee and cakes, this Friday 10am at @ukpostbox for @MacMillan Cancer Support all are welcome

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From Monday 23rd September we will be posting all system upgrades, service status and insider tips on our Facebook page, Twitter and this Blog. To make sure you keep fully up to date please click here

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How can you access your scanned mail in Evernote   

  • Easy, log into your Uk Postbox account
  • Click EDIT on you profile page
  • Add your Evernote email address to the CC email box
  • Change scanned email settings
  • Click Save

That's it, now when we upload scans to your account they will also be emailed direct to your Evernote account and well as your email inbox

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Spring Bank Holiday | This Monday 27th
I just wanted to let you know on Monday 27th May, the UK will be enjoying the Spring Bank Holiday.

There will be no postal or courier deliveries, so UK Postbox will be closed.

We are expecting a very busy day on the Tuesday (28th) and therefore we have made allowances in the mailroomto deal with the additional post.

Do not forget to follow us on Facebook and Twitter to keep up to date with everything we are doing....
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Due to the adverse weather conditions, UK Postbox will be running a reduced level of service today. We will be available for any deliveries but notifications have been sent by the Courier companies advising that they will not be making and deliveries or collections today.

We expect all services will resume on Monday 21st January.

Please accept our sincere apologies for any inconvenience this may cause

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Our opening hours are:

  • 24th December open 9.00 to 2pm
  • 25th and 26th December closedChristmas_open_hours-2
  • 27th and 28th December open 9.00 to 4.00
  • 29th and 30th December closed
  • 31st December open 9.00 to 4.00
  • 1st January closed

Our telephone desk is closed during the Christmas period and will reopen on Wednesday 2nd January. Email support is available during this period, for technical, service and sales enquiries, please email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Tuesday 18th December Second Class and Recorded Signed For

Thursday 20th December First Class and Recorded Signed For

Friday 21st December Special Delivery™

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Want to shop online, have your gifts profesionaly wrapped, sent to any address worldwide, including your own Chritmas card ?.... It's really easy with "Christmas wrapped up".

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This week we have seen potentially fraudulent credit card transactions/topups being made on our site.

We take security very seriously, with regularly monitoring for signs of suspicious activity and taking immediate action when necessary.
From today only 3-D Secure enrolled cards will be accepted via our site.

What is 3D Secure?
3D Secure stands for Three Domain Secure - the payment industry's internet authentication standard which has been developed by the major card schemes. Visa has called their version of the scheme 'Verified by Visa' and MasterCard have called their equivalent initiative 'MasterCard SecureCode'. These are both collectively referred to as 3D Secure. 3D Secure authentication requires the cardholder to register their card to take advantage of this service. This is a one time process involves the cardholder answering several security questions to which only the card issuer and cardholder will know the answer. The cardholder selects a password and agrees on a secret phrase, which will be used by the card issuer during each online transaction.
3D Secure can be thought of as an online version of 'Chip and Pin' technology, whereby the cardholder has a personalised password registered with their card that is entered during the checkout process.

If your card is not 3D Secure enrolled there are other payment options - Cheque, PayPal or Bank transfer.

Cheques (sterling GBP only) -
Made payable to UK Postbox

Postal Address:
Accounts team
UK Postbox
Unit 13
Freeland Park
Wareham Road
Poole, Dorset
BH16 6FH

Bank Transfer -
Bankers: HSBC, 165-167 High Street, Poole, BH15 1AU. UK
Sort: 403736
Account: 02047535
IBAN: GB62MIDL40373602047535

Please include your Uk Postbox customer ID number in the payment reference field

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The whole team have been working very hard to update our interface with a host of cool new features. So what have the guys been working on ?

New faster platform -­ This has been completely re-­written to ensure faster performance and a smoothewhats_newr interface that is completely secure.

New mailbox layout -­ user friendly with single click navigation. We wanted to keep the same feel and look but make it easier and quicker for you to manage your mail through the website.

Move multiple mail items at once -­
This allows the selection of multiple items and then you can request to scan, recycle, shred, store or forward in just a couple of mouse clicks

New Internal message center -­ You can now send secure messages to customer services or message the mailroom about a specific piece of mail. We have also added a new archive message facility that makes it easy manage your messages.

Delete item and scan facility -­ The ability to delete items and scans completely from the system. This gives you complete control of your online mailbox and security of your private and sensitive letters

Added tagging -­ What is tagging ? Tags are a simple and effective way to assign relevant words to mail items. For example you could tag all your bank statements with the tag "bank", then when you search "bank", all mail items will be displayed. You can add and edit your tags whenever you want.

Archive replaced with digital and physical store

What is digital store ? "The FREE cloud solution if you want to store your mail digitally”
If you want to keep just a digital copy of mail, your mail item scans can be stored in your "Digital Store" FREE OF CHARGE for as long as you want and your account is active. The files are stored as PDF files so that you can download them to your local computer or upload to another cloud storage system like Dropbox or Evernote. The actual physical piece of mail is shredded, for your security. This is the solution if you want to keep the digital copy but not the physical mail, and best of all it’s FREE !

What is physical store ? "Cost effective mail and parcel archive solution”
If you want to actually archive physical mail items so that you can retrieve and forward at a later date, you can move your mail into "Physical Store". The mail item is then archived into our storage facility for the length of time required. You can then at any time request for mail items to be retrieved from the archive storage and forwarded onto you. There is a price associated for items in Physical Store, this is dependent on your mail plan. Both parcels and letters can be Physically Stored which can save valuable space in you home or business.....Your mail is safe and secure, just a mouse click away.

Everyone in the team hopes that you enjoy the new interface and features we have installed to make it easier and more enjoyable to manage your mail . As always, we are continually listening to you, the user, to ensure that the features you want, get developed. We look forward to your comments about the new interface and any great new ideas you have the future development.
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Telephone support

Closed 24th Dec to 2nd JAN

Email support / Mailroom / Courier Point

Closed December 24th, 25th, 26th, 27th
Open 28th, 29th, 30th (10am to 3pm GMT (see clock above)
Closed 31st, Jan 1st, 2nd
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The Online Christmas shopping solution

If you use online (internet) shopping from outside the UK this service is ideal as it allows you to order and have goods sent to your own UK Postbox address, we will collect, store and forward to you overseas. For the month of December we are also offering a gift wrapping service.


Many internet sites will not ship goods outside the UK, but now with UK Postbox you can order goods from any UK based website and have them sent to your UK Postbox address. We will sign for all packages on your behalf and then upload the details of the package and a digital picture of the outside packaging to your secure online account. You then are able to request to have the item gift wrapped, forwarded to any address worldwide or wait until more items arrive and then send a larger parcel – with UK Postbox you are in control.

If you experience any problems with online shops where your credit card is not registered to your UK Postbox address, we can debt you credit card and then process the order and payment on your behalf. There is a small handling charge (dependant on purchase type and value) for this extra service, please email us for further information.

Christmas shopping from outside the UK has never been easier

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We have randomly selected people out of a huge number of applicants and invited this group to start testing the new interface this week.

We're super excited about this upgrade, and look forward to hearing from our testers. If you have not received a confirmation email about being one of the beta testers, we are really sorry. The response from you guys was overwelming and a big thank you to all who applied.

We look forward to sharing the upgrade with everyone shortly!

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Did you know that the easiest way to keep up with all the system updates, new client interface, mobile apps and news about the upcoming features, is via our Facebook page :)

Submit a testimonial on our Facebook page this weekend, and for every one we use on the site we’ll give you £10.00 credit as a thank you!

Have a great weekend and look forward to hearing from you
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UK Postbox, now available in the app store




Snail Mail on your iPhone
Easily manage your snail mail on your iPhone...view, read, recycle, shred and archive.
We've brought postal mail into the 21st century, onto your iPhone. We receive your mail and notify you,
including showing you a scan of the envelope. You then tell us what you'd like us to do with it.
It's simple and very slick!
With a UK Postbox account you can manage your snail mail as easily as your email.
You mail will be available online 24 hours a day, 7 days a week, from anywhere in the world.

With your own secure UK Postbox account you will be able to easily view images of
ALL your received post online, then choose to have your mail securely scanned so that
you can view , recycle, shred or archive. You are in total control of your postal mail
rom anywhere, whether going to work on the train or relaxing on a beach in Thailand.

Key features:
+ view all incoming postal mail
+ request to open and scan, recycle, shred or archive
+ read all scanned mail+ send and receive messages securely
+ View your profile and UK address+ top up your account

5 Reasons to sign up:
FREE - UK Address
FREE - Account setup
FREE - Recycling of unwanted mail
FREE - Shredding of sensitive mail
FREE - Archiving of digital mail

Follow us for updates

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